One Yeti · every channel
Website chat, text, phone, and social DMs — all answered by the same Yeti, with one shared brain and memory. A conversation can start on one channel and finish on another.
Channel · Website chat
Drop your Yeti onto any website in minutes. It greets visitors, answers instantly from your real information, and turns questions into booked work and captured leads — so no one leaves without an answer.
Visitors get accurate answers in seconds, pulled straight from your live business info — 24/7, with no waiting.
Names, numbers, and intent are captured mid-conversation and pushed straight into your CRM.
More than chat — it books appointments, submits forms, and completes real tasks in your tools.
When a human is needed, your Yeti routes the conversation to the right person with full context.
Channel · Phone
Your Yeti answers every inbound call in a natural voice, handles the conversation, and makes sure nothing slips through — even after hours.
A professional, conversational Yeti greets every inbound caller, gathers what's needed, and makes sure no call goes unanswered — even after hours.
Build classic press-1 phone trees, or let your Yeti route callers to the right Agent based on what they need and your business rules.
Choose one of Yeti's natural AI voices and record your own greetings for different flows — or, on Enterprise, create a custom voice modeled on your team.
Every call is transcribed and summarized automatically — easy to review, notify the team, or keep records current, with no note-taking.
Turn missed calls into opportunities — capture the voicemail and automatically trigger follow-up, from a text back to an internal alert.
Channel · SMS
Customers text your business like they'd text a friend — and your Yeti holds a real, two-way conversation that remembers the context and keeps moving.
Customers text your business naturally, and your Yeti responds intelligently while keeping the conversation moving — no menus, no keywords, just a real back-and-forth.
Unlike traditional SMS blasts, your Yeti remembers why someone got a text. Reply hours — or days — later and it picks the campaign back up and continues naturally.
Send personalized campaigns to a segment or your entire CRM — and every reply becomes an intelligent, two-way conversation instead of a dead end.
Customers move between your website and SMS without losing context — one continuous conversation across channels.
Build it, train it, and test it free. Go live when you're ready.